Download, open, and log in with your credentials. Get Messenger Lite from the Google Play Store. 
Some people actually prefer using Messenger Lite over its bloated cousin because it uses fewer resources (especially RAM and storage) and was generally thought to be less buggy.
You should be able to access your messages within the Facebook website, old-school style.Īnother way to go about this is to install a pared-down, less resource-intensive version of Facebook Messenger called Messenger Lite for Android devices. Log in with your username and password. Simply open your web browser and go to. Check the status of Facebook Messenger using a web browserīefore you start troubleshooting Facebook Messenger issues on your smartphone, it would be a good idea to check if you can access the service using a web browser.Īccess Facebook Messenger via your browser: If the issue is on Facebook's end, the only option is to wait or use an alternative messaging service. There are third-party services like IsItDown and Downhunter that can help you check the status of Facebook Messenger. One of the ways you can check for outages is to visit the Platform Status page for Facebook. It is not uncommon for Facebook services to go offline at times, and there have been several instances of this happening in the past. For more information about how to configure your brand’s knowledge base, see About the knowledge workbench V2.Affiliate offer Samsung Galaxy A53 To device databaseīefore you troubleshoot, make sure the problem isn't with your phone! / © NextPitīefore you start pulling your hair because Facebook Messenger isn't working, it would be a good idea to check if the issue is being caused due to an outage. Customize predefined labels in the Messenger home screen for each supported languageįor more information, see Configure Messenger. Add a brand logo to your Messenger header. The Messenger Homescreen also enables the following enhancements for Messenger: As we continue to release new Messenger capabilities, Messenger Homescreen will become an exceedingly powerful touchpoint for your customers. By enabling both Messenger Homescreen and Knowledge Articles during configuration, the customer can freely navigate between a conversation with a bot or agent and the public knowledge base that your brand maintains for common questions and support topics. The Messenger home screen becomes especially beneficial when paired with knowledge articles. 
This option enables the Messenger to offer a personalized landing page when the customer visits the Messenger, rather than immediately placing the customer in the conversation.
Messenger now provides a home screen configuration option. Messenger Homescreen and knowledge articles overview
0 kommentar(er)
